You can find cancellation details on the booking page, and during the booking process—before you pay.
As appointments are in high demand, all appointments will be subject to a final booking and will not be eligible for a cancellation or refund.
If you are late for an appointment and the healthcare professional has to see the next patient, DM6 will put forth it's best effort to reschedule you at a later time. This could be at the same location originally booked at or at a nearby facility, subject to availability.
All appointments late more than 1 hour will be deemed a no show, in which case the appointment will be considered cancelled.